EDF Customer Support Fund Application

Welcome to the Customer Support Fund which helps EDF customers who are experiencing financial difficulties and struggling with their energy bills. The fund offers debt support and energy efficient appliances such as cookers, fridges and washing machines, to replace old or broken models. There are also smaller products available to help keep customers warmer during the colder months.

What You’ll Need to Apply
To complete the application, you’ll need the following:

Your electricity and/or gas account number(s).

Supporting evidence which relates to your application. For example:

Proof of any benefits and/or tax credits received by any adults in your household

Proof of any illnesses in your household that have been diagnosed by a doctor or a medical professional. We’ll accept a letter, certificate, patient summary or medical summary from a doctor, a medical professional or a health worker.

All evidence should include your household address, the name of the relevant household member and be dated within the last 6 months, if possible. Please make sure that anything you upload is correct as this will make the review process quicker.

Please confirm you have read and understood the above*

Are you an EDF customer?*
Yes
No

Do you have any debt on your EDF account?*
Yes
No

Do you have a smart meter?*
Yes
No

What is your EDF account number?*

First Name*

Last Name*

Email Address*

Primary Telephone Number*

I agree to the terms of Charis's Privacy Policy*